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20121201
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. they never made it out alive. her grandparents also died in the fire. sergio quintana tells us what happened. >> she says the last time she saw her daughter was last night at bedroom time. >> she was staying with your parents? >> yes. >> reporter: just after 11:00, she noticed a fire in her brother's room. you go see the charred window an example of how ferocious the fire burned. she tried to put it out but it was too much. >> you couldn't put it out. >> she escaped along with six other family members, but her parents and her daughter did not. in the apartment downstairs, neighbors heard a commotion and quickly realized it was fire. she says she is scream, call the fire department and then rushed everyone out. three of her grandchildren were there for the weekend and they got out safely but it was scary situation. >> what did you think of that? >> it was pretty cool, i started to cry a lot. >> makes say fire teams worked fast to control the situation but they say a san jose police officer was especially heroic. he arrived on the scene quickly, yelled at neighbors to keep a safe distance and
streets in san francisco as well as fallen trees. lilian kim shows us one neighborhood forced to spend sunday cleaning up. >> the family surveyed the damage. luckily no one it was hurt but the large tree did damage the front and one of their peach trees. he was in the backyard when it happened. >> it would have been tragedy. >> in all the department of public works says they have received 40 calls of downed trees. this little boy heard one of them. >> i heard it and i didn't know what it was. i just went to the living room with my brother. yeah, then i went outside and all these trees were here torn down. >> the thoroughfare had to two-trouble spots. walnut street an uprooted tree damaged a prius that was parked on the street. >> obviously it's disappointing. you got go with the insurance process. thankfully i'm insured. as my neighbor put it, you can replace a car. some of these trees have been here 80 to 100 years. >> in addition to toppled trees there were other problems in the city. one snapped on moraga street and northern police station saw significant street flooding that came c
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